Same Day ShippingOur policy is to ship all orders received before 2:00PM CT on the same day the order is placed. In many cases orders placed as late as 4:00PM CT can be shipped the same day.
International Shipping PoliciesTo insure that our customers get their orders in a timely fashion, we ship all International orders via USPS. We make every effort to keep shipping costs reasonable, and we do not profit from our shipping rates.
Please be aware that the shipping charges applied to your order DO NOT include any brokerage fees, customs duties, or taxes. Any additional customs fees that may be applied to your order are done so at the discretion of your country's local customs department. Please contact them with any specific issues.
Be aware that if you refuse delivery on an order, we will be glad to issue you a refund. However, YOU will still be responsible for the original shipping costs, any customs duties or taxes, and the cost of returning the package to us. These costs will be subtracted from your merchandise refund.
We are required by law to disclose the full amount of any package's contents, and we cannot alter this value.
HolidaysWe will accept online orders but are not open for business and will not ship orders on the following holidays:
- Martin Luther King Day
- Memorial Day
- Labor Day
- July 4th
- Thanksgiving Day
- The day after Thanksgiving
- Christmas Eve
- Christmas Day
- The day after Christmas
- New Year's Day
Please allow extra time for delivery if you place an order on or around one of these dates. If you need your order by a certain holiday, it's best to order at least 7 days in advance and contact us about possible rush delivery.
Return PolicyFast Grow vitamins are covered under a 45 day money back guarantee. You are free to return your order within 45 days. Conditions for refund include:
- All hair vitamin bottles, opened or unopened, must be returned for refund.
- Shipping costs are NOT included in refunds.
- Credit will only be given for up to three bottles of used/opened hair vitamins within 45 days.
- Refund will be issued to the same credit/debit card or PayPal account that was used to purchase the order.